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Return policy

All you need to know about return
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Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health and safety of our customers. Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our store, they are considered used, and therefore cannot be returned.

This includes:

- Vibrators
- Dildos
- Douche & enema
- All anal toys
- Cock and ball devices
- Cock rings
- Cock sleeves
- Gags & Ropes
- Lingerie
- Men's wear
- Lubes
- Massage oils
- Condoms
- Body paints

If an item is found to be defective within 30 days of purchase, we will replace it with the same item. We will not accept any return without a return authorization. When emailing about a defect, please provide the following information:

- Your name
- Your e-mail
- Your phone number
- Order number
- Purchased date:
- Item name or SKU number

To contact us about a defective product please contact us: 

Once the defective item is received back into our store (shipping cost are not our responsibility), we will send you back a new replacement item free of charge. Any item returned must have all original parts and packaging, batteries if applicable, cords, controls, blank warranty cards, instructions etc. All returned item who are not complete will not be replaced.

IMPORTANT:  Once your order has been submitted into our system, there's no way to cancel it.

Last Edited on 2017-03-29